Privacy Policy
Last updated: 19 Sep 2026
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The terms "we", "us" and "our" refer to CHARM INVESTMENTS PVT LTD, and the terms "you" and "your" refer to visitors and users of this website.
This Privacy Policy is an electronic record published in accordance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. No physical or digital signature is required for this document to be valid.
By accessing or using this website, you confirm that you have read, understood, and agreed to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the website.
To process your loan application and provide our services, we may collect the following categories of information:
- Full name, date of birth, and gender
- Contact details such as phone number, email address, and PIN code
- Identity and address proof (PAN, Aadhaar, or other KYC documents)
- Income, employment, and bank account details
- Device and browser information collected automatically
This information helps us verify your eligibility, process applications faster, and improve the overall experience of using our platform.
We use cookies and similar tracking technologies to recognize repeat visitors and improve website performance. A cookie assigns your browser a unique identifier so we can understand usage patterns, but it does not by itself reveal who you are unless you have registered with us.
Our servers also automatically log limited technical information such as your IP address, browser type, and pages visited, which helps us maintain security and tailor content to your needs. You can disable cookies through your browser settings, though some features of the site may not work as intended.
This website may contain links to external websites that are not operated by us. This Privacy Policy applies only to our website, and we are not responsible for the privacy practices or content of any third-party sites you may visit through these links.
We do not sell or rent your personal information to third parties. Your data may only be shared in the following situations:
- With regulatory authorities, courts, or law enforcement when required by applicable law
- With our lending partners and credit bureaus strictly for loan processing and verification
- With group entities or service providers who process data on our behalf under confidentiality obligations
We use industry-standard safeguards — including encryption, firewalls, and restricted access controls — to protect your data from unauthorized access, alteration, or disclosure. While we take reasonable precautions, no online system is completely immune to security risks, and we encourage you to keep your login credentials confidential.
You have the right to request access to, correction of, or deletion of your personal information held with us, subject to applicable regulatory and record-keeping requirements. To exercise these rights, please reach out using the contact details listed below.
If you have any concerns, complaints, or believe this Privacy Policy has been breached, please write to our Grievance Officer using the contact details below. We aim to acknowledge and resolve all genuine grievances within a reasonable timeframe.
CHARM INVESTMENTS PVT LTD
Address: 1st floor New Rohtak Road Bhagwan Das Nagar Extension New Delhi 110026
Phone: +91-XXXXXXXXXX
Email: anil.gupta@charminvestments.in